The domestic home improvement and housing market has been enjoying a surge in demand in the past year. With a competitive marketplace comes a myriad of options and choices around quality and price. It’s great to have options, but selecting the right supplier can be a daunting task, especially when consumers want high quality but also want to bag a bargain.
Selecting a granite or quartz worktop is no exception to this rule, with home owners wanting to choose wisely for an investment which will impact everyday on their family life.At Cheshire Granite Worktops we have devised an informative 5 Step Guide to help you consider some key criteria when selecting your new granite, quartz or marble worktop supplier.
1 Customer testimonials
Check out what other customers have to say about the company you are considering buying your granite or quartz worktops from. Are they reliable, honest, a pleasure to deal with? What is the quality of their work like? How do they deal with problems, are they resolved amicably and fairly? Are their prices competitive?
One way this can be demonstrated is through third party Review websites like FreeIndex, Trust Pilot and Reevo to name just a few – which are 100% author authentic. Or industry specific website’s focussed on the home improvement sector like Houzz.com and Homify.com. Even social media sites like Facebook are great for researching customer feedback, positive and negative on a company.
2. Exceptional workmanship
How do you know if a company is proud of the work it delivers? Obviously you will have checked their reviews on various social platforms, but another indication is do they come across as passionate and knowledgeable about the work they do, from the very first contact you make with them. Is the business managed by the owners who deal direct with the customer, or a shareholder led company where turnover takes precedent above customer satisfaction. Are the template and fitting teams the same crew?
Having different personnel across jobs can sometimes compromise quality as important details can left off or mi-understood. Is the fabrication work carried out in a factory environment or with hand held tools in your back garden. All these factors affect the quality and also price you pay.
3. Product Knowledge
By having a fabricator with indepth product knowledge across all the quartz and granite ranges, means as a customer you get exactly what you are looking for, and maybe even what you didn’t expect! Make sure you ask to be shown all the lastest colour releases and if there any promotional offers currently running. An experienced fabricator will also be able to offer advice on the right style and colour to complement your chosen kitchen and advise on any possible negatives with, for example, different surface finishes, or difference between granite and quartz.
4. Transparent Pricing
When receiving a quote for granite or quartz worktops, be sure to ask for all possible extra’s to be itemised at the quoting stage, even if you re not sure if want them yet. Things like drainer grooves, upstands, pop-up sockets can push up the price once you have agreed to the work.
Also check to include that template and fitting is included in the quote and ask where the work will be carried out; at the suppliers factory or onsite in the back of your garden! Work done in your garden will always be far inferior to work carried out in a factory where precision cutting and polishing equipment has been invested in.
Communication and understanding of your particular needs is the key to being able to translate your requirements into a design, and hence the perfect worktop choice for your kitchen. And once you have placed your order, communication shouldnt end there. You want to be assured that the fabricator can install your worktops to your specified date, and if you build project or kitchen installation runs over they are flexible and accommodating with your new dates.
At Cheshire Granite Worktops we work with you constantly through this process, from initial research to final choices. We make sure you get what you want and have a clear understanding of the fabrication process.
Honest advice at Cheshire Granite Worktops
At Cheshire Granite Worktops we dont just advise you on the type of stone, we discuss all the options with you to help decide what is right for your new kitchen. There is soo much to choose from colour variations and textures, to accessories, styles and of course price. And at the end of that process we make the highest quality worktops possible.