Help Centre

Welcome to our new help centre/knowledgebase. We have an excellent knowledgebase with information on all the steps and processes we go through – feel free to explore below. We’ve pulled together some of our most Frequently Asked Questions to try and help you with choosing, and also brought together our latest Advice blog posts for you.

Videos

Advice & Resources

We have two guides on Granite and Quartz worktops for you to download. Or you can read the following blog articles which have more in depth information.

Take the tour

Worktop features

Slab Inspection
Slab Inspection
Templating Guidelines
Templating Guidelines
Window Sill
Window Sill
Undersill
Under Sill
Upstands
Upstands
Back Splash
Back Splash
Breakfast Bar
Breakfast Bar
Island Unit
Island Unit
Break Front
Break Front
Curved Corners
Curved Corners
Edge Profiles
Edge Profiles

Our ordering process

Cheshire Granite Worktops have 25 years experience of manufacturing, templating and fitting granite, quartz and ceramic worktops. A dedicated team will see your project through from start to finish. We also do not use sub-contractors and all work is overseen by the owner Darren Dronfield.

Step 1:

Download and complete our handy Kitchen Worktop Planner and follow Steps 1-4.

Or contact us to request a Worktop Measurement Appointment and we will visit your home.

We will provide a Quote without obligation, inclusive of Template, Fitting and VAT.

The Quote we provide is as accurate as the information entered and is a guide price subject to final confirmation once our fitters have visited your home to take accurate measurements or to take the template.

Step 2:

In order to confirm your order, we will require a 50% deposit 7 days before Templating, which can be paid by cheque, debit card, credit card, bankers draft or bank transfer.

Following the deposit payment we will confirm your Template & Installation dates.

Seasons of high demand may extend lead times.

Step 3:

Once your kitchen cabinets are fitted, our fitter will come and make a Template of your worktops.

We template directly on top of the base units, so existing worktops will need to be completely removed before we arrive. You can place the old worktops back onto the units after we have templated until the new worktops are installed.

Template appointments last about 2 hours.

Template stage is the FINAL time for you to make any changes to your worktop order.

If any changes are made at Template stage, your quote may need to be reviewed.

We will confirm any changes with you before your worktops go into production. Changes to worktop sizes of a few millimetres will not impact on the price.

Step 4:

Approximately 3-5 days after your Template our fitter will complete your worktop fitting.

We will agree a convenient fitting time with you in advance.

Installation takes 2-3 hours.

On completion we will ask you to sign a Job Satisfaction report.

Step 5:

Your 50% balance is due on your fitting day.

Balance payments on the day of installation day can only be paid by debit or credit card. We have a mobile unit which our fitter will bring with him.

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