Customer feedback is important to us. Tell us what you liked, what you loved or where we could improve. We are always trying to better our service and remain the best value for money in the market. Your feedback can help us do just that. We've tried to make it as easy as possible, so have listed four ways you can tell us what you think.

We've had great reviews on FreeIndex and Houzz:


Or read some of our other reviews left by our happy customers since 2013...

We had Quartz worktops fitted to our existing kitchen. Great service from ordering right through to fitting and not ridiculously priced which when I saw the address of Knutsford I thought they might be, very wrong. The guys workmanship is outstanding, very pleased with the end result, completely refreshed our kitchen.
Helen Betteley, Crewe
Excellent service, rapid turnaround and very helpful discussing options and costs.
Philip Clay, Alderley Edge
Cheshire Granite Worktops supplied and fitted a beautiful piece of quartz for our kitchen island, they were very professional, reasonable prices and had great customer service. The end result was a beautiful piece of quartz that is one of the highlights of our kitchen. Highly recommended.
Cath Roberts, Knutsford
We had a granite worktop for our new kitchen. Donna was fantastic at helping us choose our surface; once chosen the templating and fitting were first class wouldn't hesitate to advise CGW for any work, excellent value for money and real made to feel that they value your custom.
Adam, Prenton
I like to use local business so Cheshire Granite was just round the corner for me. From my first visit to the showroom and meeting Donna, to the final fix of my worktops, the service was excellent. The choice available was very good and the fitting first class.
Sue, Knutsford
We had our Quartz work tops fitted by Cheshire Granite Worktops in April and we couldn't be more pleased with the results. The team were highly professional and had done the template and fitting within 2 days. Would recommend them.
Patricia, Knutsford
We would highly recommend Cheshire Granite. This is the second time we have purchased worktops. Donna was friendly and professional. Nothing was too much trouble. We also had a bar table top made to match.
Jenny, Wrexham
Following placing order came to measure up very quickly on the Monday and FITTED following day, Tuesday !
Barry, Macclesfield
We were so glad we went to Cheshire Granite Worktops when we were designing our new kitchen. Donna helped us choose the best Quartz to go with the colour we had thought of for our units. Nothing was too much trouble. And the quality and precision of the fitting was exceptional. Everyone who has seen our new kitchen has been well impressed. We can thoroughly recommend this firm.
David, Chester
The whole process ran very smoothly, from selecting the worktop with Donna's help to final fitting. Each stage took place exactly on time and the work was carried out expertly with the minimum of fuss. Organisation, workmanship and product quality were all first class.
Atkinson family, Knutsford
The quality and value of the work was excellent and the customer service brilliant. We had a problem with the build being ready for the scheduled date Donna was very helpful and went out of her way to accommodate us. Thoroughly recommend this company.
Zena, Northwich
We are delighted with our quartz worktop. The help and advice we received when choosing the material was excellent. All work was completed on schedule and to an extremely high standard by such pleasant tradesmen. I would strongly recommend Cheshire Granite Worktops to anyone.
William Frame, Holmes Chapel
Would highly recommend CGW. They have a wealth of knowledge and experience, do what they say will, when they say they’ll do it and at a competitive price. Oh, and Donna makes a great coffee!
Julia, Holmes Chapel
We had 7-8 metres of ‘L’ shaped kitchen worktop installed plus 2 metres of utility worktop and associated upstands. Very pleased that I used Cheshire Granite Worktops, they provided a great professional service. Price competitive, communication great, everything on time, but most importantly the worktops look great. Simply cannot fault them at all. Huge thanks.
JP, Holmes Chapel
After visiting various Granite suppliers websites we chose Cheshire Granite for various reasons. After submitting an online query we were contacted on the telephone by Donna who was very professional, informative and extremely helpful. We were invited to their showroom and Donna even opened up the showroom outside normal hours to accommodate our visit. We discussed our options and Donna kindly provided a formal quote for various options including Granite and Quartz. After reviewing the costs and customer service Cheshire Granite was our obvious choice. From arranging the templating to fitting the Granite was highly efficient. The local installers were polite, friendly and very professional. Communication from start to finish has been first class and we are delighted with the final product. We would have no hesitation in recommending Donna, Darren and their team.
Chris, Northwich
New kitchen worktops and up stands. Very helpful and with a competitive price from the first enquiry. Service was excellent throughout and also flexible when I requested extra work during the fitting. I would recommend Cheshire Granite Worktops from my experience of the company and found they were a pleasure to work with. Hayward Green
Hayward Green, Hartford, Northwich
Great service, I had a particular type of granite that I was looking and it is not normally of the shelf. They were able to sourced it for me and price match it too. I got a leathered granite and it looks wonderful and to top it off they made a chopping board with the of cut. Would highly recommend!!
Shila Burnell, Northwich
All round very good service and follow up. The installation was very quick from purchasing the granite to fitment was less than a week. Gave us good advice on what granite suppliers they recommended. I would recommend CGW to anyone who was having granite / quartz fitted in their property. Certainly added the wow factor to our kitchen.
Paul Smith, Northwich
I am very happy indeed with my new worktops, they look fantastic. The service and communications were excellent too
Georgina Hartley, Crewe
Very pleased with the service – Cheshire Granite Worktops fitted in with our timing requirements to ensure we had our new kitchen in use for Christmas. Installation went smoothly with minimum fuss and the final result looks fantastic.
Andrew Parks-Smith, Sandbach
For a company that offers the best service, attention to detail and end product it is unusual to also find it is extremely competitively priced. My white quartz worktops were templated one day and then fitted within 24 hours, enabling me to keep the rest of my project moving. Big thank you to Donna who took this commitment seriously and did everything she had to to keep on schedule. Perfect cut and finish, I can find nothing to fault.
Barry Jones, Crewe
Had a U of roughly 2.5m x3.5m x2.5 Belgium Blue quartz worktops (blackish, with irregular dotty/speckly bits) upstands, window sill and splashback, undermount sink/tap cutouts, fitted as part of a new kitchen in early December and am thrilled to bits. The quote was the best of the 3 I obtained, but this company was chosen more because Cheshire Granite were so patient, helpful and non-pushy over my selection – giving me numerous samples from their huge choice to take away and consider and even saying I could (within reasonable time presumably!) change my mind once I had placed the order. The base units were templated early in the week and the tops fitted a couple of days later, all slotted in to the timescale of the kitchen project (with prior unrequested reassurance that if the project did not go to plan they would reschedule as quickly as they could). The workmanship was excellent: professional, friendly, efficient, and quick.
Brian Martin Hill, Sandbach
We visited the showroom and had a quote very quickly from our plan. The speed of service was great from choosing the worktop to having it fitted was only 3 working days ! They were the best price against 4 companies we visited. We visited the showroom wednesday and chose at 5pm. They had the slab delivered on friday morning, templates were made that day and it was fitted 1pm Monday.
Neil Stockdale, Lymm
CGW replied overnight to an email enquiry, which was followed up within 24 hours by a site visit. The job was to repair a work surface installed 10 years ago. The work was completed the following day, ie 48 hrs since initial enquiry and within the timeframe advised orginally. This is in contrast to another enquiry made to a different firm who (afer 6 weeks) have still not inspected the work!!
Jane Baker, Lymm
Helpful at the design stage. Straightforward at the quote stage and a great job done at the completion stage. Thoroughly recommend.
John Erlam, Altrincham
We used Cheshire Granite to provide the quartz worktops for our kitchen, having recently extended it. The service we received from our first phone call, to completion was fantastic. Darren arrived the same day to colour match our units with existing quartz worktops and returned to fit them within a couple of weeks. Having used a different company in the past for quartz worktops (and been severely disappointed with the quality), I would highly recommend Cheshire Granite. A genuine thank you to Donna and Darren for all their help.
Mrs F Wilde, Altrincham
The service from Donna and Darren was first class, both in terms of the quality of their dealings with us, and the technical quality of the product they supplied and fitted – in our case that was ‘colonial cream granite’. We warmly recommend them.
David Rolles, Sale
I was shocked to discover having travelled to North Manchester in a bid to get a cheaper price that Cheshire Granite Worktops, on my doorstep, in Knutsford were more competitively priced and their service was fantastic.I would not hesitate in recommending them to anyone.
Julie Howarth – Knutsford
We have just had some building work and that involved a new kitchen. Rather than go with the recommended company we chose Cheshire Granite as they are local. They were very flexible with dates for templating and fitting and the finished work top is excellent. They have lots of choice and were very good with suggestions and options.Overall very pleased with the finished article.
Barry Tilby – Knutsford
We recently used this company to supply and fit compact quartz worktops in our new kitchen. We are exceptionally happy with our worktops. We received really helpful and friendly advice and the customer service was fantastic. I would highly recommend Donna and the team at Cheshire Granite Worktops.
Jane Mascall – Wilmslow
Friendly and knowledgeable advice on colour and style, we were able to take multiple samples home to check our choices. Reliable – work done exactly when booked and remarkable turnaround time for such a quality product (old Worktops off on Monday, new fitted complete by Wednesday). Would recommend to anyone wanting their worktops replaced.
Chris Booth – Knutsford
Donna was very helpful with our initial inquiry and the service was quick and efficient. Darren and crew were very good. Work carried out to a high standard. Initially we were a bit disappointed as there was a gap between upstand and tiles. Darren came back very promptly and corked/sealed the gap. We are delighted with the result. The kitchen with new granite surface looks lovely.
Marian Allen – Knutsford
You are in safe hands with Cheshire Granite. Donna, Darren and team. They have a great choice of marble, granite and quartz and materials, cuts and colours can be viewed in their showroom, they offer sound advise. I received excellent service and a quick installation for my new kitchen. I would recommend them highly and I love my quartz worktop they provided.
Jane Loxley Garden Design – Wilmslow
We were delighted with our two new counter tops which were fitted during our recent Sandwich Bar refurbishment. Nothing was too much trouble for Darren and Donna given the amount of changes we had to make to the timing of the fittings due to delays caused by other parties.We were keen to use a local supplier, and their prices were very competitive. We would not hesitate to recommend CGW to others.
Sally Roger Freeman – Knutsford
We were kept informed every step of the way regarding schedule and who would be attending to carry out each part of the job i.e. tile removal, plastering, disconnection of gas, templating, fitting of work tops, sink, hob etc. We are more than delighted with the finished kitchen and would recommend Cheshire Granite Worktops for their efficiency, service and quality.
J Payne – Knutsford
Cheshire Granite Worktops offered a friendly and professional service assisting in choosing the right type of work surface for our kitchen. The process was very straightforward. The fitting was undertaken swiftly and efficiently and we could not be more pleased with the final result.
Sue Lewis – Wilmslow
I just had my old worktops removed and replaced by Donna and Darren at Cheshire Granite Worktops. From start to finish it was a 5 star experience and I am so pleased with my updated kitchen. They couldn’t have done more to make the project run smoothly and the standard of their product is excellent. Well done Donna and Darren, I will be recommending you to all my friends.
Sarah Rushton – Chelford
Very good value for money simply because they compared very favourably with other reputable firms. The service was exceptional because they were very accommodating with my late request and actually delivered earlier than anticipated. I know very little about the quality of granite but the kitchen fitter advised me that it was of good quality. I am not able to upload a photo at this time but would be very proud to do so if it was possible.
Maureen Bodgers, Cheadle Hulme
Great communications from Cheshire Granite Worktops – the service was second to none. Our worktops look amazing with much attention to detail in workmanship. Recommended highly, many thanks!!
Paula Ireland, Stockport
The guys at Cheshire Granite Worktops, quoted a price which was half of one of their competitors. They turned up quickly and on time to template quartz for a cooker island and also some additional worktops. They fitted the product within the week and I must say that the results are stunning. They exceeded expectations in all three areas of quality, service and value for money. I would not hesitate to use them again in the future. Highly recommended.
Colin Grimshaw – Prestbury
Fantastic friendly, helpful and professional advice. They did what they said they would, when they said they would do it. My wife and I are very happy with the quartz worktops and splash back.
Keith F Nether Alderley, Macclesfield
We approached Cheshire Granite Worktops with the nearly impossible task of supplying and fitting our worktops in time for our house to be filmed for Channel 4’s Double Your House for Half The Money, presented by Sarah Beeny. CGW pulled out all the stops and not only met the filming date, but also exceeded our expectations with their professionalism, excellent advice and service. The worktops look amazing and are a real show piece in our kitchen. Highly Recommended.
Mark Ridley – Macclesfield
Our kitchen company recommended Cheshire Granite Worktops and we’re very pleased that he did. The team were more than helpful from the very beginning.Donna put up with a fair amount of dithering from me but was always patient and lovely to deal with!Darren and Mark have done a wonderful job of cutting, polishing and fitting our granite, it has the wow factor! We’re more than happy with the results and wouldn’t hesitate to recommend this company.
Leah Sutton, Liverpool
From our first enquiry to the final fitting of our beautiful granite worktop we have been very impressed with the whole team at Cheshire Granite Worktops. We have been given excellent advice and assistance from Donna along the way and the quality and fitting of the granite has been superb. Thank you very much!
Larry Hooton, Wirral
Cheshire Granite provided us with the perfect solution to our kitchen top dilemma! Fantastic service from Donna and Darren, providing us with great choices from a range of high quality stone and very good sound advice during the whole process. We now have the kitchen we dreamed of and the work top is definitely the finishing touch to it all! I highly recommend Cheshire Granite to anyone buying a new kitchen, explore their range and see what they can do for you.
Jillian Richardson, Swinton
The replacement of our granite worktops was done without any problems. Both the organising and the actual fitting went very smoothly including the visit to select the granite pieces. Exceptional service and a good recommendation.
John Booth, Hyde

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